Privacy Policy

Effective Date: [01/03/2026]

This website (www.playhousegames.eu) is operated by PLAYMORE HELLAS SINGLE MEMBER P.C. (IKE), based in Greece (hereinafter referred to as “the Company”, “we”, “us”).

We respect your privacy and are committed to protecting your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and applicable Greek laws.

1. Personal Data We Collect

When you place an order, create an account, or contact us, we may collect:
• Full name
• Billing and shipping address
• Email address
• Phone number
• Tax details (where applicable)
• Order details and purchase history
• IP address and basic technical data (browser/device)

2. Purpose of Processing

We process your personal data for:
• Order fulfillment
• Shipping and delivery
• Issuing invoices/receipts
• Customer support
• Legal and tax compliance
• Fraud prevention and security

3. Legal Basis for Processing

We process personal data based on:
• Performance of a contract (to process your order)
• Compliance with legal obligations (tax/accounting laws)
• Legitimate interests (security and service improvement)
• Your consent (where required)

4. Payment Processing

Online payments are securely processed through certified third-party providers (e.g., Viva Wallet, PayPal).
We do not store or process credit card details.

5. Data Sharing

Your data may be shared only with:
• Courier/shipping companies
• Accounting and tax service providers
• Payment service providers
• IT/hosting providers (as needed for website operation)
All parties are required to protect your data and process it in accordance with GDPR.

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described above and comply with legal obligations.

7. Your Rights

Under GDPR, you have the right to:
• Access your data
• Request correction
• Request deletion (where applicable)
• Restrict or object to processing (where applicable)
• Request data portability
To exercise your rights, contact us at: info@playhousegames.eu

8. Cookies

Our website uses cookies to ensure proper functionality and improve user experience. You may disable cookies through your browser settings.

Contact
Email: info@playhousegames.eu